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When your IT stops working, everyone notices. Whatever the cause, your IT team gets blamed and there's a mad scramble to fix the problem.
But it doesn't have to be this way. Many problems are avoidable, if the right technology is in place.
Here are 20 ways you can minimise IT downtime and keep everything running smoothly.
Sick of cold-calls? You’re not alone. More than 280,000 complaints about cold calling were made to the Information Commissioner's Office (ICO) last year - 11 per cent more than in 2014.
Britain's telecoms regulator Ofcom is set to reveal whether BT should sell Openreach - the BT division charged with maintaining most of the UK's network of telephone exchanges, phone lines and telecom ducts.
BT's rivals have long claimed that BT's ownership of Openreach is problematic, with Vodafone, Sky and TalkTalk insisting Openreach should be spun off as an independent business.
It's the New Year, so we decided to give it a go and write our very own list of the biggest trends that
(we think) will mark 2016.
There are two main steps to connecting your business to the Internet.
Your Internet Service Provider creates a link between your site(s) and its own core network, probably by using one or more of these technologies:
Remember CRT monitors? Brick-sized mobile phones? What about buying hundreds of software licences? Technology moves fast and the current front-runner in office innovation, shunting clunky traditional software setups into the past, is SaaS.
Brace yourself, winter travel chaos is coming.
The Met Office has predicted colder and wetter weather than usual in December and January. With this warning comes the very real risk of employees failing to show up for work due to weather and transport woes, which will cause major disruption to businesses across the UK.
Planning to work from home? Here’s how to make your work-from-home day incredibly productive:
1. Set An Objective For The Day To Complete Sizeable Tasks A, B and C. Don’t Let The Work Day End Till You’ve Completed Them
The credit crunch hit many retailers hard. But some are fighting back, by capitalising on six key trends that broadband has unleashed:
E-commerce – A Segment of Retail That’s Growing
This month, we're very excited to be featured in Public Sector Technology, a publication from independent publisher Raconteur. The magazine talked to hSo's Customer Development Director Avner Peleg about the expansion of the Network Services Framework to include SMEs and the need for change in IT procurement in the Public Sector.
Broadband has been great for most businesses, but it hasn’t been good news for everyone:
As a savvy IT Manager, you know that server virtualisation makes a lot of sense. There’s just one problem: Your company’s penny-pinching Financial Director probably won’t approve it.
Let’s look at your options.
Option 1 – The Full Works, From Day One
I probably shouldn’t tell you this, but some of our customers are paying us too much money.
How? By renting ISDN30 circuits when they could switch to SIP Trunks and save themselves a packet.
God knows we've tried to tell them:
Every day, millions of people waste an hour travelling on packed trains and congested roads, at great expense, to get to offices where they'll do work that could just as easily have been done at home.
Your company's employees are likely to be among them.
US regulator the Federal Communications Commission (FCC) has decided to mandate ‘network neutrality’.
While it has no power here in the UK, its approach will probably influence decision-makers here.
There are many different definitions of Network Neutrality. A simple definition would be that ‘a network must be a passive conduit of traffic.’
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