VoIP solutions accessible for small businesses

VoIP solutions accessible for small businesses

VoIP solutions have been praised for their flexibility - something which could be particularly useful for smaller companies.

In an article published on BCS.org, David Cargill, a council member for the Internet Telephony Service Providers’ Association, remarked that VoIP is a great option for start-ups and smaller companies due to its adaptability. “The flexibility on the connectivity side is a really good benefit and also the flexibility of your location experience,” he stated. The expert added that the technology is not always superior to traditional telecommunications, but it is a “lot lot cheaper” - again a bonus for smaller firms.

The come after Amy Cravens, a senior analyst at In-Stat, suggested that VoIP is offering an increasing number of benefits to business users. Mobile VoIP in particular makes it cheaper to make international long-distance calls and also provides better coverage indoors than traditional cell phones.

In-Stat recently published research, which revealed that SIP trunks are becoming increasingly popular with people who are interested in VoIP services. In fact, they were installed on 45 per cent of new IP PBX systems last year, and one third of these systems now send 90 per cent of their traffic over the SIP trunk.

Consumers are also becoming increasingly interested in VoIP communications, which could prompt providers to check that their networks are up to scratch. Just this week (4 August) Google announced that it is expanding its VoIP service - Google Talk - to more than 150 locations around the world in 38 languages. Meanwhile, Skype has remained popular with both consumers and larger organisations keen to increase communication between departments or individuals in different countries.

Businesses looking to implement VoIP communication systems should evaluate the performance of their existing network and consider setting up a leased line or MPLS network.