Olympics seen as 'watershed' prompting VoIP boom

Olympics seen as 'watershed' prompting VoIP boom

The fact that so many people successfully worked from home and used remote technologies such as VoIP during the Olympics has been a major boon for the video conferencing industry.

At the same time, it has underlined the fact that these technologies are no longer seen as just fun tools, but as an essential part of office life. As a result, businesses are finding that they are increasingly demanding better internet connections to allow them to use these technologies to their full.

Quocirca analyst, Clive Longbottom, told The Inquirer: "VoIP use is definitely being embedded in a lot of organisations now. Use of SIP has made things a lot easier, and the use of Quality of Service and better codecs has made quality much better.”

He added, "Hosted systems are getting a lot better to use as well – multi-conferencing capabilities, integration into applications, ease of management and reporting are all pretty good from many players now."

The article in The inquirer claims that the Olympics could have been a ‘watershed moment’ that officially makes video conferencing and VoIP connectivity ‘the norm’ for UK businesses. So many of London’s workers – particularly in the public sector - stayed at home and used these technologies for the first time, with great success. This suggests that, in the future, VoIP could be even more popular.

In the past, businesses have had plenty of reservations about security, privacy and other issues when considering using VoIP services. However, these fears have now been put to rest and they are more keen than ever to embrace remote working with many firms now looking to improve their connectivity in order to do so.

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