Low cost is VoIP’s main appeal for small businesses
Low cost is VoIP’s main appeal for small businesses
A recent guide for small businesses on buying VoIP has noted that the low cost of VoIP is its main attraction for small firms.
The article, published by PCAdvisor, notes, “Business VoIP services are significantly less expensive than traditional phone services. You have much less hardware to buy or lease; in fact, many hosted services require no new hardware investment at all.”
It adds, “If you do need hardware, it's typically based on standardised technologies such as SIP, as opposed to proprietary products that tie you to a particular service provider. Monthly subscription fees are lower, as well.”
The piece highlights that VoIP is also cheaper than a landline for companies that have staff working remotely abroad or across another timezone – because the calls travel over data networks not public phone lines, colleagues can often ring each other via VoIP for free. Another advantage noted by the article is that many providers now offer mobile apps which allow users to make and receive VoIP calls on the move.
The article states, “Scalability is another boon. Rather than having to invest in costly new hardware, adding new extensions to a VoIP network is typically as easy as connecting your SIP-enabled phone to the network and tinkering with some software settings - and if you use a phone that's certified for use with your provider or software, it could be as simple as plug and play.”
The author notes that one of the main concerns about VoIP is that if there is a power or broadband outage, the service will be down. However, if this happens, in most cases calls are pushed automatically to voicemail or rerouted to a designated mobile number so businesses do not need to worry about missing messages or potential custom.
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